Call Centre Phone System For Satisfied Customer!
Provide immediate, helpful service for customers every time. VoIP Business service has zero downtime. Together with our unique features and integrations take your business towards profit maximisation.
More Powerful , Less Complicated
Agent Management
Connect customers with the right agents and solve their problems in the first go, regardless of their location.
Real-Time Insights
Monitor and analyse call data for improved decision making.
Maximise Your Outreach With Voip Business Powerdialer
Arm your agents with CRM information, to help them quickly identify the right solution and provide more personalised service to every customer.
How Powerdialer Works
- Bulk Dialing: Ensures agents avoid manual dialing and instead deal with calls as they are answered.
- Voicemail drop: PowerDialer will let you leave a voicemail for unavailable leads, helping your team save time and ensuring your message is always the same.
- More calls, less downtime: Minimise the moments of no activity on the phone and increase how many contacts you have each hour.
- By using PowerDialer, you can efficiently and quickly make calls and see better results in any team you are on.
Better Customer
Services Starts Here
Get Omnichannel Flexibility
Connect your contact centre agents with customers on their channels of choice—and not just by phone.
Experience The Synergy Effect
Enable teams to coordinate like never before. Enjoy our signature features like group messaging, video conferencing, and multi-level IVR.
Set Up Intelligent Routing
Enable call routing on multiple levels. Never miss a call due to an unavailable agent.
Add Self-Service Options
Automated IVR and robust resource centres let customers help themselves without agent intervention.
Access Supervisor Tools
Course-correct agent behaviours through whisper coaching, silent monitoring, and barge-in functionality.
Integrate Your Favourite Tools
Integrate your favourite business intelligence apps to enhance and customise your workflows. Get the most out of VoIP Business with countless integration options available.
More Context, Easy Personalisation
Arm your agents with CRM information, to help them quickly identify the right solution and provide more personalised service to every customer.
Keep Agents Engaged And Productive
Power the agents performance with quality management, screen recording, and speech & text analytics. Minimise downtime and reduce costs with powerful metrices that matters the most.
Get Instant Performance Snapshots
Make business-critical decisions based on customisable and visual reports. Plus, access real-time and historical dashboards to make adjustments.
